The Palaces Casino is part of the Palatial Leisure Limited group. This is a well-known company with vast experience in the Bingo sector, and they are now taking their experience to the online gambling sector.

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The Palaces Casino

The Palaces Casino is an online casino which is a home to a number of leading video slots, powered by the IGT (WagerWorks) software provider. Apart from the variety of online slots, the casino offers numerous casino games such as roulette, blackjack, table poker, keno, video poker, as well as lottery and other specialties. The Palaces Casino £250 Bingo Welcome Bonus: for the first replenishment of an account in the bingo-office you will receive a bonus of 100% of the replenishment, and for the second and third deposit – 50% and 25% respectively. Thus, the maximum bonus amount can go up to 250 pounds sterling. Introduction Spin Palace Casino is a Malta-licensed online casino that has been in operation since 2001. Spin Palace is owned by The Palace Group, who also operates the casino Cabaret Club and Ruby Fortune. In general, players laud Spin Palace for its excellent management, good banking services, and large gaming library. The Palaces Casino is an online casino which is a home to a number of leading video slots, powered by the IGT (WagerWorks) software provider. Apart from the variety of online slots, the casino offers numerous casino games such as roulette, blackjack, table poker, keno, video poker, as well as lottery and other specialties. Just off the lobby, you'll discover Pure the Palace Spa and Fitness Center, motor coach lounge, our gift shop and a professional-level business center. On the second floor, accessible by elevator, escalator, or stairs, you'll find our casino, restaurants, and lounges for your enjoyment.

• Up to £250 Welcome Bonus
• Min. Deposit £10
• Live Dealer
• Mobile

Contact Details

Website: www.thepalaces.com

Phone: +44 (0) 78 99 66 00 00

As you will see from the Palaces Casino review, this operator has a solid reputation thanks to their UK operating license. They have a desirable welcome bonus offer and a decent collection of games which is more than reason enough to sign up at the casino and give them a try for real play.

The Site Has Easy Navigation

The casino has a modern website where you can easily find everything you are looking for. The games are available in instant play and mobile mode, so you can easily access them by using your browser. Creating your account is very easy and shouldn’t take more than a few minutes. After you enter your personal details, all you need to do is confirm your email address, and you can start playing any of the Palaces Casino games.

The Palaces Casino Bonus Offer

In order to make you feel welcome as a new player, the promotions team came up with a great set of attractive bonuses for all new members. You can start your journey by claiming the Palaces Casino welcome bonus for casino games or the Palaces Casino bonus for playing Bingo. You can also claim a lot of regular promotions once you become a loyal client.

A Truly Great Welcome Bonus

The Palaces Casino bonus offer starts with a great trio of welcome bonuses which players can claim on their first three deposits. While those depicted below are the current ones, there is a good chance that in the future the casino might remove them or add additional ones. Make sure you check up on the website on regular basis, if you want to stay in the “promo loop”. Here are the current bonuses you can expect:

• 100% match deposit up to £100 + 50 free spins on Starburst
• 100% match deposit up to £100
• 100% match deposit up to £50

As you can see the Palaces casino promotions offer is one of the most generous in the industry. It’s not every day that you see a casino powered primarily by NetEnt offering a 100% match bonus on your first 3 deposits. To claim any of the promotions, you will need to make a minimum deposit of £20 and choose the “Casino Bonus” in the cashier when you make your deposit. The 50 free spins on Starburst will be added within 24 hours after you make the qualifying deposit. You can use these funds to play Video Slot and Classic slots only. They contribute 100% towards the wagering requirement, and you will need to wager your bonus amount 35 times prior to requesting a withdrawal. When you start playing with bonus funds, your cash balance is played first. Once it’s depleted you start playing with your bonus funds.

A Welcome Bingo Promotion

If you want to play Bingo, you can claim the Palaces Casino bonus for Bingo games. This is a 100% match bonus up to £100, and you will need to make a minimum deposit of £10 to claim it in the cashier. The promotion comes with a wagering requirement of 2 times the bonus amount and can be wagered only on Bingo games. In addition to that, you will also receive 50 free spins on Starburst within 24 hours of claiming the promo. The free spins winnings come with a wager of 35 times the bonus amount and will need to be wagered on Video Slots only.

Anytime Bingo Bonus

If you’re a Bingo fan, you can claim a 15% bonus up to £150 at any time. All you need to do is make a deposit of minimum £10 and choose the bonus in the cashier. The bonus comes with a small 2 times wagering requirement, and you are allowed to wager it only by playing Bingo games. Don’t forget to read on all available terms and conditions concerning game-specific promotions, prior to opting-in for any of them!

The Palaces Casino Games & Software

Compared to other providers in the industry the Palaces Casino games offer isn’t huge. The casino is powered by only three providers: Net Entertainment, IGT and Parlay and hosts close to 400 games. But even with such a low number of software providers the Palaces Casino games portfolio offers all types of games. You can try your luck on video slots, classic slots, play the jackpot games, table games, instant win games, bingo, and video poker. You can also head over to the live games section and play against a professional dealer.

A Nice Offer of Live Casino Blackjack

The Palaces live games section is powered by Net Entertainment. Unfortunately, it only hosts 3 games of Blackjack and no other live dealer games. You can play Live Blackjack, VIP Blackjack, and Common Draw Blackjack. Depending on which table you want to play at the limits can go from £1 to £5,000 per hand.

Play on Your Mobile Everywhere You Go

You can easily access all of the casino features from the Palaces Casino mobile platform. Even though there is no Palaces Casino mobile app available at the moment you can easily play by using your mobile browser. The Palaces Casino mobile platform is fully optimized and compatible with all mobile devices, regardless if they’re powered by Android or iOS. All you need to do is log into your player account from your mobile browser, and you can start playing immediately.

Choose Your Preferred Currency and Payment Method

Compared to other operators in the industry, the availability of payment methods is somewhat limited. Players can make deposits and withdrawals only by using iDeal, Skrill and Credit or Debit Cards like Visa, Master Card and Maestro. The minimum deposit amount is set at just £10, while the maximum can go up to £1,500. The minimum withdrawal amount is set at £20. Depending on the country of origin you can choose to create your player account in any of the given currencies: GBP, EUR, USD, CZK, DKK, PLN, and SEK. All withdrawals at the Palaces Casino are usually processed within 24 hours.

A Safe and Reputable Operator

The protection of players is the nu.1 concern of the Palaces Casino management. This is why they use a 128-bit SSL Encryption Protocol which ensures that your data is safe from outside attacks and it will never be publicly disclosed. They proudly wear the seal of the United Kingdom Gambling Commission which is the most reputable licensor in the entire industry. This guarantees that the Palaces Casino is a safe and reliable operator.

Reach the Casino Support Team at Any Time

Like all other reputable operators in the industry, the Palaces Casino has a professional support team on the standby 24/7. This ensures that you can instantly get a hold of an operator if you have any problems while playing. The best and fastest way to get in touch with one of the support agents is by using the live chat icon. In the rare event that the live chat service is offline, you can send an email at support@thepalaces.com. They also feature a handy FAQ section where you can easily find answers to the most common questions. If you want to try your chances on Bingo but don’t know how to get started, you can read their “How To Play Bingo” manual and quickly master the game.

Conclusion – A Worthy Casino

With such fierce competition in the online gambling industry today it’s not an easy task to find an operator which will suit all of your needs. This is why the Palaces Casino has set on a mission to provide their players with the best possible service. Once you create your player account you can take advantage of not one, not two, but three great 100% match deposit bonuses. The Palaces Casino bonus offer, combined with the games coming from industry giants like Net Entertainment and IGT is reason enough to give them a try for real play. You can rest assured that once you make a withdrawal, it will be processed within 24 hours to your preferred payment method. This is guaranteed by their rock-solid reputation and their operating license coming from the UK Gambling Commission.

Another Araxio Casino makes it onto our list, but this could be one of the best ones yet. Slots Palace launched in 2020 and comes from the same operator that brought us FezBet Casino, a site that we scored fairly highly but ultimately stopped short of giving it top marks.

Lake Palace Casino

…this could be one of the best ones yet.

Slots Palace, like many other casinos operated by this brand, targets its services toward players in Canada, Poland, Norway, Finland, and a few other major gambling regions. It is not available in the United Kingdom or Australia, and there are a few other omissions as well. Its license comes from the authorities of Curacao and it can be accessed through mobile and desktop, with support for most platforms, devices, and browsers.

That’s a fairly promising start, we’ll sure you will agree, but it gets better for this attractive new online casino.

Basics

The Slots Palace platform is powered by Soft2Bet and owned by Araxio Development. It’s a powerful combination that makes for an impressive online casino, creating a site with an abundance of games, features, and style.

We often highlight just how poorly designed many modern casinos are, referring to the likes of WCasino to show you how terrible a design can be in an otherwise solid casino. But Slots Palace is one of the few exceptions to that rule and has a design that is crisp, stylish, and easy on the eye.

It adopts the style of a land-based hotel complete with smartly dressed concierges, a host of luxury items, and some lavish decorations. And unlike some of the other half-assed themes that we have come across, this one actually makes sense and forms a cohesive whole.

For instance, you’ll find a Loyalty Program that hides a big prize behind each level, encouraging you to remove the red sheet and uncover the riches underneath. You’ll also find an Art Collection section that functions like a secondary loyalty scheme and tasks players with uncovering a number of rewards and perks.

It’s not entirely unique, but that doesn’t matter. The sites that try to do things completely differently are the ones that players reject, because they want to feel safe and secure and familiarity does that. What does matter is that it creates an environment that is fun and an experience that makes you want to return again and again.

Software

If we didn’t know better, we’d say that Slots Palace was created for us and designed to meet all of our gaming needs. We know how that probably sounds, and we can almost hear you rolling your eyes, but hear us out.

Since Coinbuzz launched, we have declared our love for a handful of developers, including Betsoft, NetEnt, and Yggdrasil. We have praised many casinos for including these three creators and have noted that they were one step shy of perfection, with that perfection coming with the addition of Playtech.

Because while these three creators provide the innovation, the 3D graphics, and the genuinely exciting new releases, Playtech adds the progressive jackpots and the sheer quantity. For some reason, it’s rare to find Playtech games in combination with these creators but that’s exactly what we discovered at Slots Palace.

It’s not just a cherry-picked selection or a token offering, either. There are many Playtech games to choose from and in combination with the aforementioned creators, as well as the likes of Wazdan, Pragmatic Play, and Quickfire, it makes for a brilliant selection on the whole.

If any casino operators are reading this and trying to impress, it is possible to go one step further: Blueprint Gaming. It’s the only favourite of ours that Slots Palace is missing, but it’s a small oversight considering just how many boxes the casino ticks.

Games

When you have so many top iGaming developers on offer, you’re always guaranteed a good selection of games across a large number of categories.

These include:

• Best Games: The place where all of the casino’s best games reside, including the likes of Twin Spin and Reactoonz 2.
• Popular Games: The most popular games of the moment and the first port of call for players who are not sure what to play or where to go.
• New Games: If you feel like you’ve played everything there is to play (we completely sympathise) then this is the section for you. It showcases the latest and greatest titles from the varied selection of developers on offer.
• Slots: All of the casino’s many slots. The other sections contain table games, number games, and more. This one is all about the slot machines.
• Live Casino: Play against real dealers in real casino studios around the world. The games include Blackjack, Roulette, Baccarat, and more.
• Roulette: Both Live Dealer and virtual versions of this classic table game. You can take your pick of American, French, and European variants.
• Blackjack: A favourite of ours and one that is boosted by the inclusion of Playtech and variants like Switch Blackjack.
• Video Poker: Play Draw and Stud Poker variants against the house, dealing the cards any time you feel like a game.
• Jackpot: All of these games have sizeable jackpots on offer, giving you a chance to win a lifechanging sum of money with a single spin or hand of cards.

Bonuses and Promotions

The Slots Palace Welcome Bonus is a pretty generous one, offering up to €1,000 for all new players. It is spread across three deposits, offering a 100%, 75%, and a 50% match respectively. To be fair to Slots Palace, while it’s not as high as 1xBit and other major BTC sites it is much higher than some of the other Araxio casinos we have covered.

It’s not the only bonus available here, either. Once you burn your way through the Welcome Bonus you will be given a chance to collect on a host of regular promotions, all of which are offered to loyal players. These include Free Spins, Cashback, Jackpots, Reload Bonuses, and a great deal more.

And then you have the Loyalty Scheme, whereby you can collect points every time you spin the reels and turn these points into prizes. The more you earn, the higher your status will become and the greater the rate of return will be.

Take a peek at the Art Collection section as well, which works in much the same way. Generally, Slots Palace goes out of its way to provide its loyal players with bonuses and rewards, giving them plenty of incentive to stick around and keep making those deposits.

Payment Options

Slots Palace, like many online casinos, showcases payment icons on its homepage to give players a hint as to what payment options it accepts. Confusingly, it does not list Bitcoin or any other cryptocurrency. As a result, reviewers seem to be split, with some stating that the site does accept these payment methods and others suggesting otherwise.

We spoke with Slots Palace customer support and can confirm that they do indeed accept these methods but they might change from region to region. In fact, the way that the customer support rep answered this question was to access their own account, snap some screenshots, and show us exactly what they see.

Now that’s commitment for you. And it’s worth noting that we went into that conversation as a player and not a reviewer, so they weren’t just rolling out the red carpet so we would make them look good.

As a result, we can confirm that Slots Palace accepts Ripple, Ethereum, Litecoin, and Bitcoin. It also takes payments using a variety of traditional payment options, including Visa, Neteller, Skrill, Mastercard, Trustly, ecoPayz, MiFinity, and CashtoCode. What you see here really depends on your location, but you should see more of the cryptocurrency options, as well as the main web wallets.

Players in Canada can also use Interac, which is one of the most popular payment methods in the country.

But of course, because Slots Palace is an Araxio casino, it has one flaring flaw that we predicted before we even wrote the first word of this review: the withdrawal limit.

It restricts all players to a disappointing €500 per day and €10,000 a month. You can increase this via the Loyalty Scheme, but even then it only jumps to €20,000 which is still very poor when you compare it BetandYou Casino and other top sites.

The withdrawals are also pretty slow at Slots Palace. It has a pending time that extends to nearly 3 days—a huge length of time when you consider that many sites process payments instantly. It means that it will take you several days to get your cash if you’re using a cryptocurrency and up to a week if you’re using a bank transfer or debit card.

Highlights

• Varied Selection of Payment Options
• Well Designed and Easy to Navigate
• A Wide Selection of Games
• Betsoft, NetEnt, and Playtech
• Very Helpful Customer Support

User Reviews

At the time of this review, Slots Palace was only a few weeks old and so we didn’t have many user reviews to draw upon. If you have joined the site yourself then let us know about your experiences using the comments section below. Everything you post (unless it is obscene or contains spam) will be approved—we don’t hide bad reviews because we want this page to be as honest as possible.

While there aren’t many user reviews to look at, the ones that do exist are mostly positive and they have also attracted replies from the Slots Palace customer support team.

As noted in many of our other casino reviews, including Syndicate Online Casino, it is very important for casinos to reply to reviews and complaints. It shows that they care and are willing to go the extra mile. It also gives players an outlet if they have a bad experience with the casino and feel like they have nowhere else to turn.

Based on our experiences with the casino’s customer support team, this is not at all surprising. We will happily go on record as saying that Slots Palace has some of the best support we have encountered in an online casino. Maybe that will change as the site grows. In fact, some of the worst support we have experienced comes from the world’s biggest casinos and sportsbooks. It seems that the bigger they get, the more lax their protocols become.

This is one of the few ways that being a small site can actually benefit you. We just hope that it continues to provide players with a top-notch experience.

FAQs

Does it Have a Withdrawal Limit?

You are limited to a maximum of €10,000 a month, increasing to €20,000 a month when you make it to the latter stages of the VIP Scheme.

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Can I Play in the UK?

No, players from the UK cannot join Slots Palace as it does not have a license from the UK authorities.

How Should I Contact Support?

You can contact them by email but we recommend Live Chat. It’s the quickest and easiest way to get a response.

Can I Join from the US?

US players are not allowed. We have heard supports of some American players slipping through the net with VPNs and Bitcoins, but we would advise against this as you will be discovered eventually. All legitimate casinos will require you to submit verification documents and once you do, they will discover where you live.

Conclusion

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So many online casinos seem to fall between “cluttered mess” and “empty waste of space”. They are poorly designed, half-assed, and unable to compete with the sites that make it onto our best Bitcoin casino top list. But Slots Palace definitely doesn’t fall victim to those mistakes and easily has what it takes to make it onto our list.

There are a few things that we don’t like about this casino and we were disappointed to find these. Not only because it dampened our experience, but because it prevented Slots Palace from earning a rating as impressive as Bitstarz, a casino that has propped up our top list since the very beginning.

Palace Casino Reviews

Still, if you can overlook these (and if you are a small stakes player, that shouldn’t be an issue) you will discover a site that is truly special and has a lot to offer its players.